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AI automation · Smart Design

AI automation for your business
that takes real work off your hands

We build AI chatbots, WhatsApp automation and AI agents that answer questions, schedule appointments and process paperwork, connected to the systems you already use.

For restaurants, clinics, salons, webshops and service companies in the Netherlands and beyond, in Dutch, English and Arabic. Practical, secure and with your team always in charge.

Use cases

Where AI saves you time today

Not science fiction, but tasks that come back every day in almost every small or medium-sized business.

AI chatbot on your website

An assistant trained on your own pages, price lists and terms. It answers questions in three languages and hands over to a colleague when it is not sure.

WhatsApp automation

Automatic replies, order and booking confirmations and reminders through the official WhatsApp Business Platform, using approved message templates.

AI in your admin panel

Write product texts, translate content and summarise long requests with one click, right where you already work.

E-mails, invoices and receipts

Sort incoming mail, extract data from invoices and receipts and prepare it for your accounting, without retyping.

Multilingual customer contact

Customers write in their own language, your team reads it in theirs. Ideal when your customers speak Dutch, English or Arabic.

Lead follow-up and AI agents

A quote request is assessed, completed and followed up straight away. Agents work in your CRM, webshop or calendar, within the limits you set.

WhatsApp automation

From WhatsApp question to booked appointment

Your customers are already on WhatsApp. We connect the WhatsApp Business Platform to your calendar, webshop or ordering system, so an ordinary question leads straight to an appointment, an order or a clear answer.

The AI reads the question, checks availability in your own system and makes a proposal. Only when the customer confirms is the booking created. If the AI is unsure, or the customer asks for a person, someone from your team takes over with the full history in view.

What we set up:

  • Automatic replies to frequent questions
  • Confirmations of orders and appointments
  • Reminders in advance, so fewer people forget to show up
  • Approved message templates under Meta's rules
  • Hand-over to a colleague with one tap

Works just as well for a hair salon in Haarlem as for a clinic in Dubai: the same technology, in your customer's language.

whatsapp · booking flow

$ customer: “Can I come in on Saturday at 2 pm?”

→ language detected: English

→ calendar checked (booking system)

→ AI: “Saturday 2 pm is free. Shall I book it?”

$ customer: “Yes please”

✓ appointment created · Sat 14:00

✓ confirmation sent (approved template)

→ reminder scheduled: Friday 18:00

team

→ summary in the admin panel

✓ handled · your team can always take over
AI chatbot development

A chatbot that actually knows your business

A standard chatbot gives generic answers. Our chatbots take their knowledge from your own content: your website, menu, treatments, delivery times and terms. A visitor gets an answer that is right for your business, also in the evening and at weekends.

You decide which sources the chatbot may use and which topics it stays away from. When something in your offer changes, you update the content in your admin panel and the chatbot knows it straight away.

What your chatbot can do:

  • Answers from your own content, with sources
  • Dutch, English and Arabic (including right-to-left)
  • Capture an appointment, quote or call-back request directly
  • Pass conversations on to your team or inbox
  • Overview of frequent questions in the admin panel

The questions visitors ask also tell you what is still missing from your website.

Trained on your content

  • Pages and blog articles
  • Price lists and menu
  • Treatments or services
  • Delivery, returns and terms
  • Opening hours and locations
In your admin panel

Write and translate content with AI

In the admin panels we build, AI help sits exactly where you need it. A draft product text, an Arabic translation or a summary of a long request is ready in seconds. You review, adjust and publish.

  • Product texts in your own writing style
  • Translation between NL, EN and AR
  • SEO titles and meta descriptions
  • Summaries of incoming requests
Back office

Less retyping, less searching

Invoices, receipts, packing slips and e-mails arrive in all kinds of formats. AI recognises what each one is, extracts the key data and prepares it for your accounting or records. Doubtful cases go to a separate list for review.

  • Sort and label your inbox automatically
  • Read invoice data for your accounting
  • Match receipts to expenses
  • Review list for doubtful cases
Custom AI agents

AI agents that work inside your systems

An AI agent does more than talk: it looks up an order, checks stock, books an appointment or adds a lead to your CRM. To do that, we connect the language model through APIs to your webshop, booking system, CRM or accounting. Where it fits we use the Model Context Protocol (MCP), an open standard for giving AI models controlled access to tools and data.

Each agent gets one clear task and only the permissions it needs for it. Actions with consequences, such as a refund or sending an invoice, wait for approval from a team member.

What agents connect to:

  • Webshop and stock
  • Calendars and booking systems
  • CRM and lead management
  • Accounting and invoicing
  • Internal documents and knowledge base

Already using a system with an API? Then we build the agent around it, without you having to switch.

Claude
AIOpenAI
WhatsApp
n8n
HubSpot
ExExact Online
WooCommerce
MoMollie
Google Cloud
Laravel
MySQL
SlSlack
By sector

What it looks like in your sector

Every sector has its own recurring questions. That is where we start.

Restaurants

Questions about allergens, opening hours and delivery answered automatically, with orders through Menuify, our own ordering and POS platform.

Clinics & salons

Book, reschedule and remind appointments via website or WhatsApp, while your team focuses on the client in the chair.

Webshops

Customer service on order status, returns and sizes, using real order data from your webshop instead of generic answers.

Construction & taxi

Quote and ride requests are qualified straight away: address, date, photos, number of passengers. You receive a complete request.

Responsible and secure

AI with your team in control

AI is a tool, not a replacement for your people. We use it for repetitive work, so your team has more time for customers and difficult questions. That is also why we never promise you can cut staff.

We take privacy seriously. We work in line with the GDPR (AVG in Dutch), sign a data processing agreement where needed and choose an approach per project in which your data stays under your control: on your own server, using business API terms under which your data is not used to train models.

Our principles:

  • Human in the loop for sensitive decisions
  • Clear to customers that they are talking to an AI assistant
  • Only the data that is genuinely needed
  • A log of what the AI has done
  • You can always switch the AI off or adjust it

Your data, your rules

Together with you, we decide which information the AI may see, what it may do on its own and when a team member must step in. We build those agreements into the system itself, not just on paper.

How we work

Start small, then expand

We start with one task that takes a lot of time and build on what works.

01

Discover & choose

Together we look at your daily work and pick the task where automation pays off most.

02

Design & integrations

We define what the AI may know and do, choose the right model and connect your systems.

03

Test with your team

Your team tests with real questions and examples. We refine answers and limits until it is right.

04

Go live & improve

After launch we follow conversations and results, and expand step by step to new tasks.

Our work

Platforms that automation runs on

M
Menuify

Menuify

menuify.nl

2026

A complete SaaS platform for restaurants: QR menu, online ordering and delivery, point of sale (POS), kitchen display and accounting.

SaaSLaravelReactPOS
AC
Aevum Clinic

Aevum Clinic

aevumclinic.nl

2026

Website, webshop and management system for a beauty clinic, with treatments, appointments, training courses and digital intake forms.

LaravelReactWebshopCMS
NB
Nanikas Beauty

Nanikas Beauty

nanikasbeauty.com

2026

Multilingual beauty webshop for skincare, make-up, hair and fragrance, with Mollie payments and a fully translated admin panel.

LaravelFleetCartWebshopMollie
FAQ

Questions about AI automation

That depends on the scope: a chatbot on your website is a different project from an agent that works with your CRM and accounting. On top of that there are usage costs for the AI model and, where relevant, WhatsApp. After a short conversation you receive a tailored quote, with recurring costs listed separately.

Your data stays under your control. We work in line with the GDPR, use business API terms under which data is not used for training, limit what the AI sees to what is needed and sign a data processing agreement where required.

We work with leading models, such as those from OpenAI and Anthropic (Claude). For each project we choose the model that best fits the task, the language and your privacy requirements. Because we build the integration ourselves, you can switch models later.

We use Meta's official WhatsApp Business Platform. Messages you start yourself, such as reminders and confirmations, go out through pre-approved templates, and customers must have opted in. Meta charges for certain message types depending on category and country; we explain this up front for your situation.

Yes. Arabic is a native language in our team. Chatbots and WhatsApp flows work in Dutch, English and Arabic, with correct right-to-left display. That also makes it suitable for businesses in Syria and the Gulf states.

We do. After delivery you get a three-month warranty. After that you can take maintenance with us: we keep integrations up to date, review conversations that went wrong and adjust the AI when your offer or the models change.

A chatbot based on your existing content is often live within a few weeks. Projects with several integrations or agents are planned in phases, so you start using the first application quickly and we build on from there.

Where to start?

Which task would you hand off?

Tell us which questions, messages or documents keep your team busy every day. We show you what AI can do there, in your language and with your systems.