A fast website, webshop or app for your business in Kuwait City, Hawalli, Salmiya, Farwaniya or Ahmadi: Arabic first with English alongside, with KNET, cards and Apple Pay, and a checkout that understands the Kuwaiti address, from area and block to street and house.
Smart Design is a web agency from Haarlem in the Netherlands with a team whose native language is Arabic. We work fully remotely, without an office in Kuwait: through video calls and a shared schedule, in Arabic or English. We build custom with Laravel and Vue, with your own admin panel that you run yourself.
A fully Arabic process, from first call to launch
Customers in Kuwait buy a lot online, mostly on their phones, and are used to fast, often same-day delivery. They expect a site that works as smoothly as the big apps they use every day.
A complete right-to-left Arabic version, plus English for the many residents from other countries who live and work in Kuwait.
Customers prefer to pay with KNET, using the debit card from their own bank. On top of that: Visa, Mastercard and Apple Pay.
A checkout with area, block, street, jadda (avenue) and house or building number, and delivery fees per area or governorate.
Many Kuwaiti brands grew on Instagram. Your own webshop makes ordering organised and sales measurable.
The Kuwaiti dinar has three decimals, so prices, discounts and totals are calculated correctly down to the fils.
Your own app for orders, bookings or loyalty, connected to the same database as your website. Apps from €3,500.
In Kuwait, countless businesses started with an Instagram account: perfume, abayas, cosmetics, sweets, gifts and home-made products. Ordering happens through direct messages or WhatsApp, payment through a payment link and delivery with your own driver. That works until growth arrives: messages get lost, stock no longer adds up and you cannot see which products really sell.
Your own webshop solves this without losing your followers. Instagram stays your shop window, but the link in your bio leads to a shop where customers choose for themselves, pay with KNET and enter their address. Every order arrives in your admin panel and, if you like, straight away as a WhatsApp notification. Your product catalogue can also be connected to Instagram and Facebook, so you can tag products in your posts.
What changes:
From bio link to order
KNET is Kuwait’s national payment network and the first choice online for most customers: they are sent to their own bank’s page and confirm the payment with their debit card. Many customers also pay with Visa or Mastercard and, on iPhone, with Apple Pay. Cash on delivery is still requested, especially by new customers who do not know your shop yet.
Mollie and iDEAL do not work in Kuwait. That is why we connect your shop to a payment gateway that supports KNET and operates in Kuwait, such as Tap or MyFatoorah. You sign the contract yourself in the name of your Kuwaiti company; we handle the technical integration, test every payment method and make sure payments, refunds and failed attempts are clearly shown in your admin panel.
Kuwait is divided into six governorates: Capital, Hawalli, Farwaniya, Ahmadi, Jahra and Mubarak Al-Kabeer. Delivering to Salmiya costs you something different from a trip to Jahra or Wafra. That is why you set delivery fees and times per area yourself in your admin panel, with free delivery above a certain amount if you wish.
Kuwaiti addresses work with area, block, street, sometimes a jadda (avenue), and a house or building number. We build the checkout exactly that way, with an area list in Arabic and English and an optional pin on the map, so your driver does not need to call. Customers pick a delivery slot, and restaurants and bakeries can accept orders for later in the day.
$ New order #2316
→ Area: Salmiya · Block 10 · Street 5
→ Delivery slot: today 18:00–20:00
→ Total: 24.750 KWD
✓ Paid with KNET
✓ Notification to the shop’s WhatsApp
✓ Driver assigned
Delivery apps and marketplaces are very present in Kuwait and bring new customers. Your own channel makes sure your returning customers stay yours.
Most businesses use both: apps for new customers, and their own shop or app for regulars. For restaurants we built Menuify, our own ordering and POS system designed exactly for that.
A Kuwaiti domain shows you are active locally. A .com.kw usually requires a Kuwaiti commercial licence. Many businesses start with a .com and add the .kw domain later. We handle registration, DNS, SSL and business email.
Kuwait’s regulator CITRA has rules for protecting personal data. Your site gets a privacy policy, clear terms and a return policy in Arabic and English. Your adviser decides exactly which rules apply; we do not give legal advice.
For restaurants, cafés, salons, gyms and shops with regular customers, your own app can pay off: reorder with one tap, collect points and receive a push notification when a new collection or offer arrives. We build iOS and Android apps that use the same database and admin panel as your website. Apps start from €3,500; after a call you receive a quote for your situation.
In Kuwait people mostly search in Arabic, often adding the area: a service plus Salmiya, Jabriya or Fahaheel. We research those keywords, write pages per service and area, and set up your Google Business Profile per branch, with opening hours, photos and a WhatsApp button.
Kuwait is only one to two hours ahead of the Netherlands, so meetings fit easily into your working day. You follow everything through a shared schedule and a test environment.
We discuss your business, your customers and what the site or app must do. You then receive a clear quote and schedule.
You approve the design in Arabic and English; we build the site and connect KNET, delivery zones and your other systems.
After testing everything goes live, we submit the site to Google and walk through the admin panel together. A three-month warranty follows.
dkhonishop.nl
Multilingual webshop for original Dkhoni perfumes in Europe, with collections for men, women and unisex, fragrance notes per product and secure checkout through Mollie.
nanikasbeauty.com
Multilingual beauty webshop for skincare, make-up, hair and fragrance, with Mollie payments and a fully translated admin panel.
menuify.nl
A complete SaaS platform for restaurants: QR menu, online ordering and delivery, point of sale (POS), kitchen display and accounting.
We do not have an office in Kuwait. We are based in Haarlem in the Netherlands and work fully remotely for clients in Kuwait and the rest of the Gulf, through video calls in Arabic or English.
Yes. We connect KNET through a payment gateway that operates in Kuwait, such as Tap or MyFatoorah, together with Visa, Mastercard and Apple Pay. You sign the contract with the gateway yourself.
Yes. You can offer cash on delivery next to online payment, and limit it to certain areas or a maximum amount if you want.
Yes. The checkout asks for area, block, street, jadda and house or building number, with delivery fees per area that you set yourself.
Yes, for iOS and Android, connected to the same database as your website. Apps start from €3,500; the exact price depends on the features.
A standard website is usually live within 10 to 20 working days. A webshop with KNET, delivery zones and integrations, or an app, needs more time; you receive a schedule up front.
That depends on the languages, features and integrations. After a short call you receive a quote with a fixed price and no hidden costs.
Tell us about your business and your plans. You will receive a personal reply within one business day, in Arabic, English or Dutch.
